At Footzya, we prioritize delivering your carefully selected footwear with efficiency and care. Our team processes orders within 1-2 business days, ensuring your stylish and comfortable choices reach you seamlessly. Whether you're upgrading your casual collection or seeking performance-ready pairs, we handle every shipment with attention to detail. Our logistics partners are chosen for their reliability, guaranteeing your order arrives in pristine condition.
Processing typically takes 1-2 business days after order confirmation. Delivery times vary based on destination and shipping method. For domestic shipments, allow 3-7 business days post-dispatch. International deliveries may require 10-20 business days, depending on customs clearance. Seasonal peaks or unforeseen circumstances might occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.
We offer transparent pricing with two straightforward options:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more
All costs are calculated at checkout based on your cart total. No hidden fees apply.
We currently ship to most countries across North America, Europe, and select Asian markets. Some restrictions may apply to remote locations or areas with complex import regulations. During checkout, our system automatically verifies deliverability to your address. For specific inquiries about your region, please contact our support team before placing your order.
Once your order ships, you'll receive a confirmation email containing:
- A unique tracking number
- Carrier information
- Estimated delivery window
Track your package directly through the carrier's website or via our order status portal. For consolidated shipments, some tracking details may update after international handoff.
While we strive for timely delivery, occasional delays may occur due to weather, customs, or carrier issues. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, please contact [email protected] with your order number. We'll investigate immediately and keep you informed throughout the resolution process. For lost packages, we typically reship or refund within 14 business days of escalation.
International customers may be responsible for additional customs fees, taxes, or import duties imposed by their country. These charges vary by destination and are determined solely by local authorities. We cannot predict or reimburse these costs. For accurate estimates, consult your national customs office before ordering. All international shipments include proper commercial invoices to facilitate smooth clearance.
